Guarantees for Sewing machines and overlockers

FREE parts & labour for up to 5 years depending on make and model of machine purchased. Includes collect / return cover for mainland UK addresses
During the guarantee period if your machine is found to be in need of attention owing to problems caused through faulty components and/or poor workmanship, we will arrange collection, repair and return of your machine at no charge. This does not affect your statutory consumer rights and will apply only to machines purchased for use in the UK mainland and used for normal domestic purposes, and does not cover consumable items such as: needles, needle threaders, bobbins, light bulbs, belts, loopers, blades etc - as stated on the manufacturers guarantee document

HELP LINE 0845 071 2228 or 01244 394099

Very often, problems on sewing machines and overlockers are down to user error. Customers who have purchased their machine from Jaycotts can use the above phone number for free help and advice. If we find that your machine is in need of workshop attention, our free collection - repair and return facility will be quickly arranged. . Please retain the original packing materials -
just incase your machine has to be returned to us.
Where any extension is offered in addition to the manufacturer's normal guarantee.
A written guarantee will be provided with the machine to cover the extended term. The extended term offer applies only to machines purchased via telephone mail order or online. To qualify for the extended term of guarantee, machines must be paid for in full at the point of ordering.
Free collection & Return applies to all machines in our online catalogue, unless stated otherwise.